Returns Policy

If you would like to return or exchange an item purchased on mithridate.uk please send us a request for a return authorisation within 28 days of delivery date to sales@mithridate.uk quoting your order number and reason of return.
All returns must be shipped back to us within 7 days of the request approval.
– Items must be returned in new & unused condition, with all original packaging and tags attached.
– We cannot refund or take returns on clothing that has been worn or used. 
– Initial shipping charges cannot be refunded.
– Mithridate reserves the right to refuse any returns which do not meet our return policy requirements or are returned without written approval.

 

Exchange Policy

– We will accommodate an exchange for items purchased on mithridate.uk in the same style in a different size or colour.
– For a different style, please return your original item(s) and place a new order online separately. 

 

International Returns

Any purchase made up until September 2020 can be returned for FREE.
For more information on making an international return please email sales@mithridate.uk to explain your query.

 

Defective Items

If an item is received damaged or defective, please contact customer service immediately at sales@mithridate.uk quoting your reasoning & we will amend any item issues.
 

Please email all policy questions or comments to sales@mithridate.uk